Delivery costs absolutely nothing. Return shipping is also FREE OF CHARGE. This means that you only ever pay the price shown on our website.

You can choose between two delivery methods: home delivery or delivery to a pick-up point.

Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.

As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.

During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.

Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order.

• Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products.
• We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option.
• Deliveries are made Monday to Friday, excluding bank holidays
• You can use the following payment methods: credit card, PayPal and gift vouchers
• Check the status of your expedited delivery by logging into your customer account
• If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL
• If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout.
• If you would like to return an order made by express delivery, just follow the instructions in our returns section .
• If you return your items, the express shipping costs will not be refunded.

1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9400111201237780482699. The tracking number shows it has already delivered. But sometimes the carrier made a mistake. Please check your mailbox and talk with your postman as well as your other family members. Please let us know we are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

2) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9400109699937228416924. The tracking number shows it has already delivered.  I have attached the snapshot of the screen on your attachment for your kind consideration. But sometimes the carrier made a mistake. Please check your mailbox and talk with your postman as well as your other family members. Please let us know we are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion.Thank you

3) Sorry to inform you that as per the tracking number it appears that the product has been delivered to your address. We have already communicated with the carrier for that. They are investigating the case. As per your mailman statement, it was delivered. So we need evidence. Please help us to resolve the issue. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238849453158. The tracking number shows it on the way. We are trying to communicating with the carrier about that & find out from our side. Please communicate with your postman for that. Sometimes the carrier made a mistake. We hope you will get it soon. Please let us know we are waiting for your response then we will send you the product again or we will refund you the money.  Again we are sorry and apologize for that. This is our pleasure to serve you.  Thank you for your passion. Thank you

2) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238849453158. The tracking number shows "error". We are trying to communicating with the carrier about that & find out from our side. Something is out of our control when the package is in the carrier's hand. We understand your frustration. This is our responsibility to deliver the product to you. Please let us know which one you prefer between replacement and refund. So we can resend the product or initiate a refund. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

1) Dear Mr. Terrance Wells, Thank you for choosing "usa-angel.com". We are happy to confirm the shipping tracking number of USPS: 9400109699938339183552. Please keep the tracking number, communicate with your mailman and find it in your mailbox. We hope you will get it soon. For any information please feel free to contact us. This is our pleasure to serve you. Thank you for your passion. Thank you

2) We are extremely sorry for that. We have already shipped the product as we described before getting your request. Here is the tracking number of USPS: 9300120111402666581952. The tracking number shows it on the way. We hope you will get it soon. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9300120111402086359100. The tracking number shows it came back to us. We are trying to communicating with the carrier for that & find out the reason from our side. If you want to get it we will send it to you again and let you know the new tracking number.  We hope you will get it soon. Please let us know we are waiting for your response then we will send you the product again or we will refund you the money.  Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you