FAQ
Order
If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at 877-535-5065, seven days a week, 9 a.m.-6 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.
What is order?
Online ordering is the process of submitting an order for physical items – e.g. food or clothes – over the internet before receiving them. You can place an order on a smartphone or computer, in an app or browser.
To place an order, you can:- Find the items you want to purchase and add them to your cart
- Enter your name, address, and telephone number (you can check out as a Gust or Registered Customer)
- Enter your Shipping and Billing address.
- You will get the order confirmation notifications with order number.
- And your order has been placed sucessfully.
- You are able to track your order by order number and you will get notifications every steps by steps to receive your oder.
Once you place an order, the our system checks the your (customer's) delivery pin code and directs the order to the warehouse that has the product in stock and is closest to that location.The order processing steps are:Picking, Packing, Shipping. After you will receive the order by carried or you can pick up your order form our pick up point.How do I place an order?
Placing an online order requires just a few steps: Select an item you would like to purchase, and then click the Buy Now button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout. Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps. You will receive an email confirming your order that includes your order number.
How do I check my order custom status?
If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at (877)-535-5065, Five days a week, 10:00 a.m.-5:00 p.m. EST with your order number or email us or chatting with customer care 24/7 in 365. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.
What should I do if I'm having trouble placing an order?
For any technical difficulties you are experiencing with your website, please call us toll-free at (877)-535-5065, Five days a week, 10 a.m.-5 p.m. EST, or email us or chatting with customer care 24/7 in 365.
What should I do if I cannot complete the checkout process?
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please call us toll-free at (877)-535-5065, Five days a week, 10:00 a.m.-5:00 p.m. EST or email us or chatting with customer care 24/7 in 365 to verify your information so we can process your order.
How do I check my order status?
If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at 877-535-5065, seven days a week, 10 a.m.-5 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.