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    • Order

      If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at 877-535-5065, seven days a week, 9 a.m.-6 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.

      • What is order?

        Online ordering is the process of submitting an order for physical items – e.g. food or clothes – over the internet before receiving them. You can place an order on a smartphone or computer, in an app or browser.

        To place an order, you can:
        • Find the items you want to purchase and add them to your cart
        • Enter your name, address, and telephone number (you can check out as a Gust or Registered Customer)
        • Enter your Shipping and Billing address.
        • You will get the order confirmation notifications with order number.
        • And your order has been placed sucessfully.
        • You are able to track your order by order number and you will get notifications every steps by steps to receive your oder.
        Once you place an order, the our system checks the your (customer's) delivery pin code and directs the order to the warehouse that has the product in stock and is closest to that location.
        The order processing steps are:Picking, Packing, Shipping. After you will receive the order by carried or you can pick up your order form our pick up point.
      • How do I place an order?

        Placing an online order requires just a few steps: Select an item you would like to purchase, and then click the Buy Now button from either the quick view or product detail page. You can then choose to continue shopping or go directly to Checkout. Once you are finished shopping, click on Shopping Cart at the top right corner of page, and follow the Checkout steps. You will receive an email confirming your order that includes your order number.

      • How do I check my order custom status?

        If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at (877)-535-5065, Five days a week, 10:00 a.m.-5:00 p.m. EST with your order number or email us or chatting with customer care 24/7 in 365. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.

      • What should I do if I'm having trouble placing an order?

        For any technical difficulties you are experiencing with your website, please call us toll-free at (877)-535-5065, Five days a week, 10 a.m.-5 p.m. EST, or email us or chatting with customer care 24/7 in 365.

      • What should I do if I cannot complete the checkout process?

        If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please call us toll-free at (877)-535-5065, Five days a week, 10:00 a.m.-5:00 p.m. EST or email us or chatting with customer care 24/7 in 365 to verify your information so we can process your order.

      • How do I check my order status?

        If you have a usa-angel.com account, you can sign in to check your Order Status. If you do not have an account, you may call us toll-free at 877-535-5065, seven days a week, 10 a.m.-5 p.m. EST with your order number. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using this information.

    • Shipping Inquiry

      Unless noted otherwise in the ordering pipeline "usa-angel.com" ships all items the same day of receiving the order. We provide a shipping tracking number also. So you can track your product. You will receive notification of any delay or cancellation of your order.

      • How much does delivery and returns cost?

        Delivery costs absolutely nothing. Return shipping is also FREE OF CHARGE. This means that you only ever pay the price shown on our website.

      • What are my delivery options?

        You can choose between two delivery methods: home delivery or delivery to a pick-up point.

        Home delivery is the standard delivery option, with the parcel being delivered to the address of your choice. This could be your billing address or another address (such as your work address). You will have the option to specify this address during the order process.

        As part of our partnership with Hermes, we are pleased to also be able to offer delivery to any Hermes ParcelShop of your choice from a UK-wide network. The ParcelShops are located in corner shops, supermarkets or newsagents near you and are open from early until late, usually at least six days per week, allowing you to collect your parcel at your own convenience. Once they have your parcel, you will receive an SMS notification – all you need to bring with you is some ID.

        During the order process you will be given the option of home delivery or delivery to a ParcelShop. Both options are of course completely free of charge.

      • Do you offer express delivery?

        Yes, we do! Say hello to express delivery with DHL Express. For £4.95, your desired products can be with you within 1 day of your order leaving our warehouse if you order until midday. Simply select express delivery in the checkout when placing your order.

        • Express delivery is now available for multi item orders. At the moment, in specific situations, this service may not always be available on all multi item orders. The service is also not available for partner products.
        • We offer this service to addresses in England, Wales, Scotland and Northern Ireland. Express deliveries cannot be sent to pick-up points. We are unable to provide express delivery to some postcodes. Click here for a list of postcodes excluded from the express delivery option.
        • Deliveries are made Monday to Friday, excluding bank holidays
        • You can use the following payment methods: credit card, PayPal and gift vouchers
        • Check the status of your expedited delivery by logging into your customer account
        • If the DHL express courier doesn’t reach you on their first delivery attempt, they will leave a note in your letter box. Follow the instructions on the card to rearrange delivery with DHL
        • If you place an order early in the day (before 12pm), you will receive your products 1 day after they leave our warehouse. The estimated delivery is displayed in the checkout when placing your order. For some postcodes delivery may take longer; you will be made aware of this at the checkout.
        • If you would like to return an order made by express delivery, just follow the instructions in our returns section .
        • If you return your items, the express shipping costs will not be refunded.
      • The Tracking number shows it has delivered. Where is my product?

        1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9400111201237780482699. The tracking number shows it has already delivered. But sometimes the carrier made a mistake. Please check your mailbox and talk with your postman as well as your other family members. Please let us know we are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9400109699937228416924. The tracking number shows it has already delivered.  I have attached the snapshot of the screen on your attachment for your kind consideration. But sometimes the carrier made a mistake. Please check your mailbox and talk with your postman as well as your other family members. Please let us know we are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion.Thank you

        3) Sorry to inform you that as per the tracking number it appears that the product has been delivered to your address. We have already communicated with the carrier for that. They are investigating the case. As per your mailman statement, it was delivered. So we need evidence. Please help us to resolve the issue. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I never receipt my order. Where is my product?

        1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238849453158. The tracking number shows it on the way. We are trying to communicating with the carrier about that & find out from our side. Please communicate with your postman for that. Sometimes the carrier made a mistake. We hope you will get it soon. Please let us know we are waiting for your response then we will send you the product again or we will refund you the money.  Again we are sorry and apologize for that. This is our pleasure to serve you.  Thank you for your passion. Thank you

        2) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238849453158. The tracking number shows "error". We are trying to communicating with the carrier about that & find out from our side. Something is out of our control when the package is in the carrier's hand. We understand your frustration. This is our responsibility to deliver the product to you. Please let us know which one you prefer between replacement and refund. So we can resend the product or initiate a refund. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • Where is my product? Can you confirm my order shipping tracking number?

        1) Dear Mr. Terrance Wells, Thank you for choosing "usa-angel.com". We are happy to confirm the shipping tracking number of USPS: 9400109699938339183552. Please keep the tracking number, communicate with your mailman and find it in your mailbox. We hope you will get it soon. For any information please feel free to contact us. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are extremely sorry for that. We have already shipped the product as we described before getting your request. Here is the tracking number of USPS: 9300120111402666581952. The tracking number shows it on the way. We hope you will get it soon. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I never receipt my order. The tracking number shows my order returned to your address. Where is my product?

        1) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9300120111402086359100. The tracking number shows it came back to us. We are trying to communicating with the carrier for that & find out the reason from our side. If you want to get it we will send it to you again and let you know the new tracking number.  We hope you will get it soon. Please let us know we are waiting for your response then we will send you the product again or we will refund you the money.  Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Return Policy

      We would like you to be completely satisfied with your purchase. If you are not satisfied with any of the items you received and would like to return them.

      30 Days Return Policy:

      Return the item within 30 days of receipt, and we will issue a full refund, provided the item is in the box, and in the original condition. If we shipped a wrong or damaged item, we will provide you with return shipping; otherwise, you are responsible for the return shipment.

      Please keep all original cartons and packing materials. If you do not have the original shipment box, the product CANNOT be returned to us.

      For the computer, if you want to return the computer, please do not create an account and password or downloaded any softer ware, or change any software. Please reset the computer and return it without any change (hardware and software). Our return policy does not accept any hardware or software change.

      For Vitamin, we can't accept the open bottle.

      If a shipment is damaged in transit a claim is filed with the shipper. The claims process can take from 2 weeks up to 6 weeks. We will always do our best to get your claim processed as quickly as possible, but we do reserve the right to complete the claims process if necessary before reshipping or refund your purchase.

      In the case that an item is damaged, we will provide free replacement parts if available. Please note, if you wish to return a damaged item when replacement parts can be sent "usa-angel.com" will consider the return buyer's remorse.

      Buyer’s remorse includes, but is not limited to:

      - If a product does not perform as expected and is not defective/damaged, please note not all items can be returned if opened such as vitamins and supplements. Please contact us to inquire if your opened item qualifies for a return.
      - Accidental orders/ordering incorrect items
      - If you wish to return a damaged item instead of accepting replacement parts.

      If an item is defective or we made an error processing your order a prepaid return form will be issued for the return. After we verify the item(s) are being returned we will send a replacement. Refunds are issued after the return is delivered to the "usa-angel.com" warehouse.

      You must obtain an RMA (Return Material Authorization) prior to shipping an item back to "usa-angel.com".

      How To Obtain an RMA:

      An RMA can be obtained by sending an email to rma@usa-angel.com with the order number, and reason to return the item. We will issue an RMA number via Email, within 24 hours. The RMA number must be printed on the return shipment.

      Return Address:

      Ship your package to:

      RMA Department:

      "usa-angel.com"

      2440 Berkshire Ct. 
      Kissimmee, FL 34746-5419

      "usa-angel.com" is not liable for any guarantee or advertisement released by the manufacturer. If your product has any guarantee please contact the manufacturer for assistance.

      For Computers:

      We accept return within 30 days of purchase with 10% restore charge. Buyer should be paid for return shipping label. We cannot accept any change of the product. Please return the product as like you received the product.

      For the computer, if you want to return the computer, please do not create account and password or downloaded any softer ware or change any soft ware. Please reset the computer and return it without any change (hard ware and soft ware).

      Our return policy does not accept any hard ware or soft ware change.

      Sorry to inform you that we are trying to serve our best. Our customer care manager communicates with you to solve the issue. Even we are offering you the mouse and keyboard. We shipped the computer as we described. The computer was checked, wiped by Apple. Overall we accept the return. Our return policy accepts it. Please send it back; we will refund you the money as per our return policy. Please check our return policy for more information. Again we are sorry and apologize for any inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I'm not going to pay to ship for the item you incorrectly shipped to me all I want is the correct size of hat I initially ordered.

        1) We are sorry for that mistake. Please send us a picture of it (the wrong item which you receive) for our review manager.  We are responsible to send you the return shipping label as per our return policy. We will send you the right item. Also, we will enclose the return shipping label to return the wrong item into the new package. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are sorry for that mistake. Thank you for your prompt response and alsoinform you that as per our return policy we are responsible for the return mailing label for this reason. We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money as per our return policy. Please check our return policy for more information. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your prompt response. We have already enclosed the return shipping label on the attachment. Please see the attachment and print the shipping label for returning the product. Please flow the instruction. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        4) We are extremely sorry for that. Please check the attachment for the return shipping label for returning the wrong item and we will refund you the money after getting the returning item. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I bought a refurbished computer from your store. I received and use the computer in good condition but within a month the computer was broken. Can I get return the computer?

        1) Thank you for your concentration that. We are extremely sorry for broken the item within a month. It was the used product as we described. Our return and refund policy is inconvenient for that. However, we will refund you the money after reviewing the case by our review manager. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are extremely sorry to inform you that our return policy does not accept the request. Our return policy is only for 30 days. Even the carrier does not allow showing the tracking information. So we are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I placed the order yesterday. I did not receive the product yet. I want to return the product. What can I do?

        Sorry to inform you that we have already requested the customer to refuse the packet/ do not receive the product then it would come back to us. We got the cancel request after sending the product. But we have already refunded the money as a customer request. The customer should have responsible for return the product. Please send it back and let us know. We are waiting for you. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I received the product but I want to return the product. How can I return the product?

        1) We are extremely sorry for that. We accept the return. Our return policy accepts it. Please put the request for a return. And send it back. We will refund you the money as per our return policy. Please check our return policy for more information. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) Sorry to inform you that as per our return policy we are not responsible for the return mailing label for this reason. We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money as per our return policy. Please check our return policy for more information. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your prompt response. We have already enclosed the return shipping label on the attachment. Please see the attachment and print the shipping label for returning the product. Please flow the instruction. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        4)We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money or if you want to replace the item, we will replace the product. This is our pleasure to serve you. Thank you for your passion. Thank you

        5) We accept the return. Our return policy accepts it. And sorry to inform you that we cannot accept the return open battle. Our return policy does not accept it. If you did not open the battle please put the request for return. And also inform you that if the product is correct, you are responsible for the return shipping label. Please send it back. We will refund you the money as per our return policy. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        6) Please let us know, if you were open to the battle, please keep it as a gift. Do not need to send it back. Or if you were not open the battle, please send it to us. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion.Thank you

        7) Thank you for your prompt response. Sorry to inform you that we cannot accept the return open battle. Our return policy does not accept it. If you did not open the battle please put the request for return. And send it back. We will refund you the money. We are waiting for your response. Please see our return policy for more information. This is our pleasure to serve you. Thank you for your passion. Thank you

        8) Thank you for your concentration that. We are extremely sorry for broken the item within a month. It was the used product as we described. Our return and refund policy is inconvenient for that. However, we will refund you the money after reviewing the case by our review manager. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I recently made a purchase on your "usa-angel.com" online store but I was shipped an incorrect order I have tried getting ahold of you through phone calls. Please help me I need what I paid for. Youth hat you all sent me an adult size.

        1) We are extremely sorry for that. We have already shipped the product as we described before getting your request. The tracking number shows it has already delivered to you.

        We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money or if you want to replace the item, we will replace the product. Or if you have already returned the product, please accept our apology and let us know the return shipping tracking number. So we can initiate a refund. Again we are sorry and apologize for any inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are sorry and apologize for that inconvenience. We understand your frustration. And this is our responsibility to deliver the product on time. But sometimes something is out of control when it was on the carrier facility on transaction toward delivery to the customer. It happens once a wiled. Please accept our apology and receive the product or return the product for a refund.
        Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I never receipt my order. The tracking number shows my order returned to your address. Where is my product?

        We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238880571910. The tracking number shows it has returned to us but we did not get the product yet. However, as per our return policy, we are offering you to get the product again or refund you the money. Please let us know. So we can send you the product again or we can initiate the refund you the money. We are waiting for your response to resolve the issue. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I placed an order (a battle of the vitamin) and received the product but I want to return the product. How can I return the product?

        Thank you for your response. We accept the return but we cannot accept the return open battle. Please let us know. Our return policy does not accept it. If you did not open the battle please put the request for return. And send it back. Sorry to inform you that we are not responsible for the return shipping label. This is a buyer's responsibility to return the product as per our return policy. And we will charge you 10% restocking fees. We will refund you the rest of the amount. We are waiting for your response. Please see our return policy for more information. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Refund & Credits

      Return the item within 30 days of receipt, and we will issue a full refund, provided the item is in the box, and in the original condition. If we shipped a wrong or damaged item, we will provide you with return shipping; otherwise, you are responsible for the return shipment.

      Up to a 10% restocking fee will be applied to authorized returns due to buyer’s remorse. Shipping charges that we incur sending the item to you will not be refunded. Please note that although you may have received “FREE SHIPPING” a cost is still incurred in a shipping product(s) to you, and this is the amount that will be withheld. Please feel free to contact our customer service center for any further questions regarding refunds.

      A 10% restocking fee will be applied to unauthorized returns. Any returns received without authorization fall under this category.

      • Question: Where is my refund? / I return the product but I did not get a refund.

        1) Sorry to inform you that we did not get the product yet. However, after getting your request we have already refunded you the money as per our return policy. Please check your account. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) Thank you for your positive response. However, after getting your response we have already refunded you the money as per our conversation for settlement of the issue. Please check your account. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Sorry to inform you that we did not get the product yet. Please let us know the tracking number so we can initiate a refund. We are waiting for your response. Again we are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        4)We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238880571910. However, after getting your request we have already refunded you the money. If you will get it, please send it back; don’t receive/keep the product. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        5) We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238880571910. However, after getting your request we have already refunded you the money. If you will get it, please do not send it back; please keep the product as a gift. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        6) We are sorry for that mistake. In this circumstance, we are offering you $ 5 as a partial refund for that as per our conversation. Please let us know then we will refund you $ 5. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. This is our pleasure to serve you. Thank you for your passion. Thank you

        7)Thank you for your positive response. Sorry to inform you that we offer our price. We cannot make that much after deducting Amazon’s fees, carrier charge, packaging &handling cost, employment, and office expenditure. However, we are offering you $ 2 for your respect. Please let us know. Then we will refund you $2. Again we are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        8)We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9405511201238880571910. The tracking number shows it has returned to us but we did not get the product yet. However, as per our return policy, we are offering you to get the product again or refund you the money. Please let us know. So we can send you the product again or we can refund you the money. We are waiting for your response to resolve the issue. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • The tracking number shows "Package is undeliverable". Where is my product?  This item never arrived. Please give me a refund.

        We are extremely sorry for that. We have already shipped the product as we described. Here is the tracking number of USPS: 9305520111402626122433. The tracking number shows "Package is undeliverable". We are trying to communicating with the carrier about that & find out from our side. Please communicate with your postman about that. Sometimes the carrier made a mistake. We hope you will get it soon. Please let us know we are waiting for your response then we will send you the product again or we will refund you the money.

        Sorry to inform you that we did not get back the product yet. We are waiting for getting back the product to refund you the money as per our return policy. This is our responsibility to deliver the product to you safely. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I received the shipment today. It only had 2, not 3 of the order. Can you send the 3rd, please?

        1) We are extremely sorry to inform you that we have already shipped you the partial order delivery for our low inventory. We will send you the rest of the quantity ASAP when we will get our inventory. In this circumstance, we are requesting to wait for the rest or we will refund you the money for the rest. Please let us confirm. Again we are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) Thank you for choosing "usa-angel.com". We are sorry to inform you that we have already shipped the product as we described. Here is the tracking number of USPS: 9400111899563765492865. However, after getting the tracking status it shows the shipping is on the way. So we have already refunded you the money. If you will get the product, please do not send it back; please keep the product as a gift. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I recently made a purchase on your eBay page but I was shipped an incorrect order I have tried getting ahold of you through phone calls and eBay and I get no response that is terrible customer service please help me I need what I paid for by June. Youth hat you all sent me an adult size.

        We are extremely sorry for that. We have already shipped the product as we described before getting your request. The tracking number shows it has already delivered to you.

        We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money or if you want to replace the item, we will replace the product. Or if you have already returned the product, please accept our apology and let us know the return shipping tracking number. So we can initiate a refund. Again we are sorry and apologize for any inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Shipping Charge

      "usa-angel.com" has built automated systems to ship products as quickly as possible to ensure timely receipt of your order. Also, we built automated systems for buying the postage with comparative and competitive carrier service. We ship the product by paying the shipping label from our system. Our shipping manager can’t ship the product until purchase the shipping label. “usa-angel.com” uses USPS, UPS, and FedEx to deliver orders. The item you are ordering dictates which carrier will be used. In most cases, items under 2 lbs are sent using USPS. Larger items will be sent UPS or FedEx ground. All standard deliveries can take 4 to 14 business days to arrive. Please note P.O. Boxes are not eligible for free standard delivery. If you are unable to use a physical address for shipping and use a P.O. Box, an additional shipping charge will be added to your total after the item is added to the shopping cart. If you would like to receive more information about our shipping capabilities please contact us.

    • Order Cancellation

      "usa-angel.com" has built automated systems to ship products as quickly as possible to ensure timely receipt of your order. If you have placed an order and wish to have it canceled, we will do our very best to process your cancellation request prior to your order shipping. To ensure your cancellation request is easily noticeable, be sure to use “cancellation” as the email subject. If we are unable to identify your cancellation request your email will be answered in the order it was received. After an order is shipped, we are unable to cancel or modify the order. If your order has already shipped, please accept the package and request a return authorization to return the package for a partial refund.

      For Amazon:

      Thank you for choose "usa-angel.com". We are sorry to inform you that please cancel the order from your side or communicate with Amazon to cancel the order. We are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I'd like to cancel my order. / Please cancel my order.

        1) Thank you for choosing "usa-angel.com". As per your request, we have already canceled the order. We hope you will get back soon. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) Sorry to inform you that we have already sent the product before getting your request. We hope you will get it soon.

        We are sorry to inform you that "Amazon" does not allow to cancel the order from us, please cancel the order from your side or communicate with Amazon to cancel the order. We are sorry for that inconvenience.

        If you want to return the product, please request for return and send it back to us accordingly. After getting back the product, we will refund you the money. We are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        3)Sorry to inform you that we have already sent the product before getting your request. Here is the tracking number of USPS: 9400111201238849885956. We hope you will get it soon. Please do not receive the product. Please send it back. After getting it back, we will refund you the money. We are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • Why did I have to change my payment method twice. I used the same brand new card the second time. Does this mean I get charged twice?

        Thank you for choose "usa-angel.com". Sorry to inform you that we are a seller. We do not charge your card. As a seller, we use the Amazon platform for sale. The customer's card charge by the Amazon website.

        We are confirming that we received only one order from you. So we are sending you one item. We hope you will get it soon. If you have any concerns, please let us know before we shipped the product. Again we are sorry and apologize for any inconvenience. This is our pleasure to serve you. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Wrong Items

      • I received the wrong product. What can I do?

        1) We are sorry for that mistake. Please send us a picture of it (the wrong item which you receive) for our review manager.  We will send you the right item. Also, we will send you the return shipping label to return the wrong item. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are sorry for that mistake. Please send us a picture of that (which you receive) for our review manager.  We will send you the rest of them or we will refund you the money. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your prompt response. We are extremely sorry for that mistake. After reviewing the case we will send you a new correct item again and also send you a return shipping label into the packet for return the wrong item. We hope you will get it soon. Please send the damaged item when you will get the new one. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        4) We are extremely sorry for that mistake. We are sending you the correct item. Here is the tracking number of USPS:  9400111899563537604304. We hope you will get it soon. Please keep the wrong product as a gift. Do not need to send it back. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        5) Thank you for your prompt response. We are extremely sorry for that mistake. After reviewing the case we have already sent you a new correct item. Here is the tracking number of USPS: 9400111899563978755214 and also send you a return shipping label into the packet to return the wrong item. We hope you will get it soon. Please send the wrong item when you will get the correct one. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        7) Sorry to inform you that as per the picture it doesn't appear that the product was wrong. Our customer care manages to investigate the case. So we need more evidence. Please help us to resolve the issue. This is our pleasure to serve you. Thank you for your passion. Thank you

        For Vitamin:

        1) We are extremely sorry for that. Please send us the picture of it (the wrong item which you receive) for our review manager that we understand which one you receive. We are not the manufacturer, we are a trader. Sometimes the manufacturer changes their label but the ingredients are the same. Please see the backside of the label. Even there has a contact number for more information. We will send you the right item or refund you the money. We are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) Thank you for your quarry. This is the right item that you order as well as UPC and product description. The manufacturer changes its packet label. Please see the backside of the battle. There was a description of the ingredients. If you have any questions, please let us know even there have a contact number for more information. We are a trader, we are not a manufacturer. If you want to return the product, please send it back, we will refund you the money. The product is right & correct. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your quarry. This is the right item that you order. But the product label is different than the old one.  Recently the manufacturer changes its product label instead of the old one. They don’t produce the old ones anymore. They only produce that one which we send you. The manufacturer changes its package label. Please see the backside of the battle. There was a description of the ingredients. If you have any questions, please let us know even there have a contact number for more information. We are a trader, we are not the manufacturer. You have the right to return the item. If you want to return the product, please do not open the battle. Our return policy doesn’t accept open battle; please send it back, we will refund you the money. The product is right & correct. Again we are sorry and apologize for any inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        4) We accept the return. Our return policy accepts it. So please put the request for return. And send it back. We will refund you the money. Please let us know, if you were open to the battle, please keep it as a gift. Do not need to send it back. Or if you were not open to the battle, please send it to us. We are waiting for your response. Thank you for reviewing the product feedback. And thank you for your passion. This is our pleasure to serve you. Thank you for your passion. Thank you

        5) This is the right and correct item/product which buyer orders as on the listing as well as UPC and product description, ingredients, and manufacturing and packing. We shipped the materially correct product from our product list. This is the correct item. The ingredients are correct like the product description. The item UPC is correct. The manufacturer and packing size is correct. The product serving size is correct. Everything is correct. This product is intact, brand new, shelled, and expired date & tag on it. Please take the necessary steps.                                                                                                                        We are extremely sorry for that mistake. We are sending you the correct item. Here is the tracking number of USPS: 9400111899563537604304. We hope you will get it soon. Please keep the wrong product as a gift. Do not need to send it back. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        6) Thank you for your prompt response. This is the right and correct item/product which you order as on the listing as well as UPC and product description. Please let us know, if you were open to the box, please keep it as a gift. Do not need to send it back. And let us know which size you want. We will send it to you. Or we are offering you a $5 refund as partial payment to resolve the issue. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Damaged Items

      "usa-angel.com" makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be damaged during the shipping process. It is the customer’s responsibility to thoroughly inspect packages before signing for them. Write down any visible damage such as box crushed torn, crease, etc.; please also make sure the driver notes the damage. If the driver will wait, open the package and note damage to the product. Inform us immediately by emailing us that you have received a damaged package. If the signature is not required for delivery, if you are unable to accept delivery, or if there is concealed damage please report it to us within 24 hours of receipt. Please Do Not Refuse Shipment.

      • The shipping received with damage items, What can we do?

        1) We are sorry for that. Please send us a picture of it (damage item which you receive) for our review manager.  We will send you the new one. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion.Thank you

        2) Thank you for your prompt response. We send the product as we described but it was melted on the transaction period on the carrier hand. We are sorry for that. We are responsible for that. Please let us know do you want to return & refund or return & replace the product. We will send you the return shipping label for return the damaged item. We are waiting for your response. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your prompt response. We are extremely sorry for that mistake. After reviewing the case we have already sent you the new item again and also send you a return shipping label into the packet for return the wrong item. We hope you will get it soon. Please send the damaged item when you will get the new one. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        4) Sorry to inform you that as per the picture it does not appear that the product was damaged. We have already communicated with the carrier for that. They are investigating the case. As per your mailman statement, it was delivered. So we need evidence. Please help us to resolve the issue. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Missing Item

      "usa-angel.com" makes every effort to safely secure and ship all packages, but we understand that sometimes merchandise can be miss during the packaging process or the item or package can be missed during the shipping process. It is the customer’s responsibility to thoroughly inspect packages before signing for them. Write down any missing items such as the open box, crease box, carrier damage box, etc.; please also make sure the driver notes the missing item. If the driver will wait, open the package and note damage to the product. Inform us immediately by emailing us that you have received a damaged package or missing item. If the signature is not required for delivery, if you are unable to accept delivery, or if there is concealed damage please report it to us within 24 hours of receipt. Please Do Not Refuse Shipment.

      • I received the shipment today. One item is a miss. Can you send the missing item?

        1)We are sorry for that. Please send us a picture of it (the item which you receive with the packet) for our review manager.  We will send you the rest of them. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        2) We are sorry for that mistake. Please send us a picture of that (which you receive) for our review manager.  We will send you the rest of them or we will refund you the money. We are waiting for your response. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

        3) Thank you for your prompt & positive response. We are extremely sorry for that mistake. After getting your response, we have already sent you the missing item and we hope you will get it soon. Again we are sorry and apologize for that mistake. This is our pleasure to serve you. Thank you for your passion. Thank you

        4) Thank you for your prompt & positive response. We are extremely sorry for that. After getting your response, we are sending you a new one and let you know the tracking number. We hope you will get it soon. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

      • I received the shipment today. It only had 2, not 3 of the order. Can you send the 3rd, please?

        We are extremely sorry to inform you that we have already shipped you the partial order delivery for our low inventory. We will send you the rest of the quantity ASAP when we will get our inventory. In this circumstance, we are requesting to wait for the rest or we will refund you the money for the rest. Please let us confirm. Again we are sorry for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Lost Shipments & Other Issues

      If you have not received your order and tracking shows it has been delivered you must report it to us within 30 days of the shipping date. Tracking is provided on your account so you can monitor the shipping process. If 30 days have passed since tracking shows an order as delivered "usa-angel.com" is unable to provide assistance and will not reship your order. All other issues not mentioned in the above policies also need to be brought to "usa-angel.com"’s attention within 30 days.

    • Expiration Guarantee

      "usa-angel.com" Guarantees any item with an expiration date to be at least 90 days from the date of receipt or an expiration date that will allow a reasonable time to consume based on the manufacturers recommended daily serving size.

      • I received the product but the product is expired?

        We are sorry for that. Please send us a picture of it (expire item which you receive) for our review manager.  We will send you the new one. Also, we will send you the return shipping label for the return that expires the item. Again we are sorry and apologize for that. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Payment

      Get the payment related Query Answers.

      • Which cards do you accept?

        At Our Store, you can easily and securely pay by card. We accept Mastercard, Visa, and American Express, in addition to Maestro, Solo, Visa Electron and Visa Debit cards.

      • When will my card be charged?

        Your card will not be charged until your order has left our warehouse. If you send goods back, the amount will be credited back to your card account.

      • Can I pay by PayPal without creating an account?

        You also have the option to pay via PayPal, and can do so, without even creating a PayPal customer account. In order to do this, select PayPal as your preferred payment method during checkout, and at the end of the ordering process you will be directed to PayPal. If you are already a PayPal customer, you can log in with your user data and confirm the payment. However if you are new to PayPal and would prefer not to create an account, then simply select the option ‘Don’t have a PayPal account?’ (highlighted below) and you can confirm the payment as a PayPal guest.

    • Product Price

      Price :

      We offer our best, reasonable and competitive price. We are trying as a muse as we can. "usa-angel.com" offer competitive & comparative less price than Amazon & eBay. Our price is final. Our price match manager always updates the product price across from the vendor buying price. Our operating cost is not that much that the management cost & over hade is high so we can offer very competitive and comparative prices than the Big size operating costs.

      Customer Offer Less Price:

      Sometimes the customer offers fewer prices than our product listing price. The Customer has the right to do this. The customer can offer what offer they like. This is our pleasure that they like to buy the product and choose our site. This is our pleasure that we get a response from them. We get the response as advice and send it to our product costing department as a customer product price review. They work on it. But we can’t offer "best offer pricing" on our product list. Our product price is a fixed price. Our product pricing departments regularly work for a competitive and reasonable price for our customers.

      We offer our best price according to our product price, shipping cost, handling cost & marketplace charge, etc. Also, we have to cover the shipping label signature confirmation, shipping insurance, return shipping label, missing, damage, replacement, return confirmation, chargeback claim, fraud & scam, etc. So we cannot make that much. Overall we are trying to serve our best. But we cannot compete with the other sellers. We offer to fix the price.

      • Can I get the product for $ 500.00?

        Thank you for choosing us. Sorry to inform you that we offer our best price according to our product price, shipping cost, handling cost & market place charge, etc. Also, we have to cover the shipping label signature confirmation, shipping insurance, return shipping label, missing, damage, replacement, return confirmation, chargeback claim, fraud & scam, etc. So we cannot make that much. Overall we are trying to serve our best. But we cannot compete with the other sellers. We are extremely sorry for that inconvenience.
        But you will get a discount for multiple orders. It will show on your shopping cart. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Size Guide

      Getting the right size of shoes and clothing is paramount to ensuring a comfortable fit. There's nothing worse than trying on your brand new pair of Timberland boots only to find that they are the wrong size for your feet.

      • How do I know what size to buy?

        To assist you in choosing the right size, we provide you with Brand specific size charts that can be found on our product pages. We understand that different brands and suppliers adopt different sizing systems and measurements, which is why we try our best to provide you customized size charts according to the brand you're browsing.
      • What is Fit Visualiser?

        Fit Visualiser is a virtual fitting solution aimed to help you find the perfect size and fit when shopping online at our store!

      • How do I know which size to choose?

        You can compare how different sizes relate to your reference garment by clicking the size options in the top right corner and then choose the size that matches your fit preferences best.

    • Shipping Policy

      Unless noted otherwise in the ordering pipeline "usa-angel.com" ships all items the same day of receiving the order. We provide a shipping tracking number also. So you can track your product. You will receive notification of any delay or cancellation of your order.

      U.S Shipping:
      Flat: same cost to all buyers
      Services:
      Standard Shipping (1 to 3 business days) - Free shipping
      Handling time: Same business day
      International shipping:
      "usa-angel.com" ship the product to the customer all over the world.

      International Shipping Policy for eBay:

      We do international shipping. We will send it to eBay global shipping center then they will send it to you. That means we are responsible for up to the global shipping center. Then you have to take care of the rest (customs and carrier).

    • Insufficient Postage or Postage Due

      "usa-angel.com" has built automated systems for buying the postage with comparative and competitive carrier service. We ship the product by paying the shipping label from our system. Our shipping manager can’t ship the product until purchase the shipping label. Sometimes the carrier or shipper made mistake. In these circumstances, we are requesting the customer to receive or collect the package from the carrier by paying the postage due or insufficient postage due and let us know or send by e-mail or text us the invoice. We will refund you the money that you paid for the postage due or insufficient postage. This is our responsibility that how early, easily, and safely deliver the product to our customers. We are sorry and apologize for any inconvenience. This is our pleasure to serve you. We appreciate your passion.

      • Why the mailman charge me $ 2.44 for the package?

        We are sorry for that. We have already paid for the shipping label. Sometimes the carrier or shipper made mistake. However, we will refund you the money. Please let us know/ send us the invoice. Again we are sorry for that. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Undeliverable & Insufficient Addresses

      "usa-angel.com" is not responsible for shipping charges when orders are returned due to undeliverable addresses. After the order is returned a refund will be issued. All shipping costs and up to a 10% restocking fee will be deducted. Before placing an order please check to make sure you are using the correct address. Most health and beauty items less than 2 lbs are shipped via USPS. Electronics and furniture are shipped using UPS, FedEx, or a freight carrier. If you need to know the shipping method before placing the order, please email us and we will be happy to inform you or if necessary set up alternative arrangements. If you are not home when the package arrives, please be sure to check the box thoroughly right away, open it and inspect the contents. If anything is damaged or missing parts, please contact us right away.

      Wrong Address for Amazon & eBay:
      We are sorry to inform you that we cannot change the address as per Amazon or eBay policy. Please cancel the order & place the order again at the correct address before we shipped the product. We are sorry for that inconvenience.
      If we shipped the order before getting your request, In these circumstances, we are requesting you to receive the product from your mentioned address. We are sorry for that inconvenience.
      This is our pleasure to serve you. Thank you for your passion. Thank you
    • Contact Us

      "usa-angel.com" has built automated systems to ship products as quickly as possible to ensure timely receipt of your order. If you have placed an order and wish to have it canceled, we will do our very best to process your cancellation request prior to your order shipping. To ensure your cancellation request is easily noticeable, be sure to use “cancellation” as the email subject. If we are unable to identify your cancellation request your email will be answered in the order it was received. After an order is shipped, we are unable to cancel or modify the order. If your order has already shipped, please accept the package and request a return authorization to return the package for a partial refund.
      If you have any questions or suggestions, please contact "usa-angel.com" via telephone, facsimile, email, U.S. mail, or by visiting our website at "usa-angel.com". Whatever works for you.
      Office Hours of Operation:
      Monday - Friday 10am - 5pm
      Saturday Closed
      Sunday Closed
      Please contact us with your questions; we will get back with you as soon as possible.
      "usa-angel.com"  customer care Phone Number is:
      Customet Care   :  (877) 535-5065
      For Disney Gifts :  (407) 218-7318
      For Cell              :  (407) 202-0922
      For email:
      For any quarry:  CustomerCare@usa-angel.com
      For info:              info@usa-angel.com
      For service:         service@usa-angel.com
      For Return:         rma@usa-angel.com
      For Sales:           sales@usa-angel.com
      For Marketing:    marketing@usa-angel.com
      For DisneyGifts: DisneyGifts@usa-angel.com
      For Accounts:     accounts@usa-angel.com
      For Admin:          admin@usa-angel.com
      For Amazon:       amazon@usa-angel.com
      For outlook:        usa-angel.com@outlook.com
      For Gmail:          usa.angel.com@gmail.com
      We know you're busy. That's why we've made it easy to get in touch with us by phone, email, and even on
      Address:
      Angel Biz, LLC
      3700 Commerce Blvd. Suite-109 W
      Kissimmee, FL 34741
      Pick up point:
      Disney Gifts
      13401 Blue Heron Beach Dr.,
      Orlando, FL 32821
      Store Hours of Operation:
      Monday - Friday 9:00am - 11:00pm
      Pick up Hours of Operation:
      Monday - Friday 10am - 5pm
    • Contact Customer Service

      "usa-angel.com" has built automated systems to provide the customer service as quickly as possible. If you have any quarry about our company, our service, return, refund, shipping, handling, price, cancellation, order, product, etc., we will do our very best to process your request prior to customer service. To ensure your service request is easily noticeable, be sure to use “Subject” as the email subject. If we are unable to identify your request your email will be answered in the order it was received.

    • Voucher

      Promotional vouchers and gift vouchers.

      • How can I redeem my promotional voucher?

        The procedure is the same for both promotional vouchers and gift vouchers:

        • Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase.
        • Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase).
        • The discount amount is automatically deducted from the total order value.
        • Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage.
        • If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the discount.
      • Please note that each voucher code may only be used once.

        For vouchers from campaigns in our newsletter, magazine etc.:

          • Only one voucher can be redeemed per order. Promotional vouchers can however be used in combination with credit from a gift voucher
          • Please check the expiry date of your promotional voucher
          • Certain vouchers cannot be used to purchase discounted items
          • Vouchers may only be valid for particular brands and categories
          • Vouchers may have a minimum order value
          • Vouchers can only be redeemed once
          • If you send goods back, we reserve the right to not renew the validity of your promotional voucher.
          • Vouchers may only be redeemed retrospectively until the parcel has been delivered.

        In the case of products being purchased with a promotional voucher, we reserve the right to fund you the original price of the product or products you keep, if – due to a cancellation – the total value of the product or products you kept falls below the value of the promotional voucher.

    • Invoice

      Unless noted otherwise in the ordering pipeline "usa-angel.com" ships all items with invoice into the shipping package. Also, you will get the electronic copy on your e-mail or you can print the invoice copy from your account on our "usa-angel.com" website. We provide shipping and billing information also. So you can track your purchase order. You will receive notification of any delay or cancellation of your order.

      • Please do not include or attach any invoice or any other sales or promotion paper on it.

        Thank you for choosing "usa-angel.com". We will send you the product without the invoice. We will not attach the invoice or any other promotion paper as per your request into the packet. We need your constructive response for improving our service. Please give us encouraging feedback. This is our pleasure to serve you. Thank you for your passion. Thank you

    • Disclaimer

      We are trying to disclose the accurate product information. But some time Manufacturers, suppliers and others provide what you see here, and we have not verified it. Product packaging and material may contain more and/or different information from the website, including the product description, country of origin, nutrition, ingredient, allergen and other information. Always read labels, warnings, and directions and other information provided with the product before using or consuming a product. For additional information about a product, please contact the manufacturer. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition.

    • FAQ

      Frequently asked questions (FAQ) or Questions and Answers (Q&A) are listed topics, questions, and answers, all supposed to be commonly asked in some context and pertaining to a particular topic. General questions and answers for our service, return, refund, shipping, handling, price, cancellation, order, product, etc. We have enclosed some general questions and answers for our customers. It may be helpful to find the answer to our customer.

      • What is FAQs?

        Frequently asked questions (FAQ) or Questions and Answers (Q&A) are listed topics, questions, and answers, all supposed to be commonly asked in some context and pertaining to a particular topic. General questions and answers for our service, return, refund, shipping, handling, price, cancellation, order, product, etc. We have enclosed some general questions and answers for our customers. It may be helpful to find the answer to our customer.

    • My Account

      Manage you account with view orders, re-order items, view wishlist etc....

      • How do I register an account with yourselves?

        Click on Login, which can be found on the top right-hand corner of your screen. Enter your email address under 'I am a new customer' and click on 'Next'. Please complete all fields marked with an asterisk *. As stated in our privacy policy, we do not forward your personal data to third parties. Once you have completed the registration, you will receive a confirmation email. We suggest that you check the information in this email carefully, making sure it is correct. To confirm your registration click on the link provided in the email. Once your registration has been confirmed, you can login and start shopping. If the address you want your order delivered to is not the same as your billing address, please also provide your delivery address. If not your order will be sent to your billing address.
      • How do I reset my password if I have forgotten it?

        To reset your password simply click 'Login' on the top right hand corner of this page. Then click on “Forgot Password?” under “I am a returning customer”.Enter your email address and click send. You will receive an email with a link in it (please note: this email may take a couple of hours to reach you and could appear in your spam / junk folder). Click on the link in the email and you will be prompted to enter a new password.
    • About US ANGEL

      "usa-angel.com" is an American established online shop for all over the world. We designed an E-commerce site or web store with several categories of thousands of items all over the e-commerce market. "usa-angel.com" is Retail online store Business of Angel Biz, LLC. "Angel Biz, LLC" is a Manufacturer, Importer, Supplier, Distributor, Trader, and Retailer. "USA ANGEL" is our Brand name. We collect the product form Different Category specialist Manufacturer and distribute them by "usa-angel.com" all over the world.
      Our aim is simple, we want to serve you by a product and help you to turn it into happiness. We achieve this by concentrating on the details. We believe that simplicity speaks volumes and function is always more important than form.
      We serve you in point of social responsibility as well as some people are working for themself with Humanity. We are trying to do our best. “usa-angel.com” is committed to providing each customer with the highest standard of customer service. Our asset is our people. We value our customers, vendor & people. We believe quality.
      Mission:
      We want to serve the people by trading, distributing & retailing products by each category which people need.
      Vision:
      Every people have equal rights to consume & distribute their daily needs & create as a creation of the creator for the universe. We believe in the global business world. The world is for people. Everyone has equal & same rights for each & every natural element of the universe. So we like to create a Global distributor & consumer channel.
    • Log In and Registration Info

      Please registration by your e-mail address. Create your username and password. use your user name and password for login.

      Feel free to browse our website, click About Us to find out more about the company, product, service and its aim. If you have any questions or comments, click the contact us button to find out how you can communicate with us.

    • Check out As Guest Or Register Customer

      Register and save time!
      Register with us for future convenience:

      • Fast and easy check out
      • Easy access to your order history and status
    • Conditions of Uses

      Effective Date: June 2014

      This website, including any subsite accessible through the homepage (the "Site"), is published and maintained by subsidiaries, affiliates, and/or related entities of Angel Biz, LLC. Please note that when you enter any subsite accessible through this homepage or the shopping page, such subsite may have its own terms and conditions of use which are specific to such subsite. When you access, browse, or use this Site you accept, without limitation or qualification, the terms and conditions set forth below and any additional terms and conditions of use set forth in any subsite.

      Your Right to Use the Site and Its Contents

      This Site is only for your personal use. You may not distribute, exchange, modify, sell, or transmit anything you copy from this Site, including but not limited to any text, images, audio, and video, for any business, commercial, or public purpose. As long as you comply with the terms of these Terms and Conditions of Use, Angel Biz, LLC grants you a non-exclusive, non- transferable, limited right to enter, display, and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.

      Ownership

      All materials on this Site, including but not limited to audio, images, software, text, and video clips (the "Content"), are protected by copyright under U.S. copyright law, international conventions, and other copyright laws. You cannot use the Content, except as specified herein. You agree to follow all instructions on this Site limiting the way you may use the Content. There are a number of proprietary logos, service marks, and trademarks found on this Site. By making them available on this Site, Angel Biz, LLC is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

      You may download one (1) copy only of the Content to be used only by you for your personal use at home, unless the subsite you are accessing states that you may not. If you download any Content from this Site, you may not remove any copyright or trademark notices or other notices that go with it.

      Rules for Chatrooms, Bulletin Boards, and Other User-Supplied Material

      This website may have an area which allows you to "chat" or upload and download materials. When using any of these areas, you agree not to post, send, transmit, upload, or otherwise publish through this Site, any materials that (1) interfere with anyone else's use of the Site; (2) are abusive, illegal, indecent, obscene, offensive, or threatening in any way; (3) encourage anyone to break the law; (4) violate anyone's copyright or other property right; (5) interfere with the privacy of any other user; (6) contain a virus or any other harmful component; or (7) contain false or misleading statements of fact or descriptions of the origin of the material or the communication. You agree to comply with any additional terms which are referred to on this Site or any subsite within the website.

      Responsibility for User's Material

      You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening, or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Although Angel Biz, LLC. may from time to time monitor or review bulletin boards, chatrooms, discussions, postings, transmissions, and the like on the Site, Angel Biz, LLC. is under no obligation to do so and assumes no liability or responsibility arising from the contents of any such communications or for any defamation, error, inaccuracy, libel, obscenity, or profanity contained in any such communication. Angel Biz, LLC. may change, edit, or remove any user material or conversations that are illegal, indecent, obscene, or offensive, or that violate Angel Biz, LLC's policies in any way. Angel Biz, LLC will fully cooperate with any law enforcement authorities or court order requesting or directing Angel Biz, LLC. to disclose the identity of anyone posting such materials.

      Angel Biz, LLC's Rights to User's Material

      If you send any communications or materials to the Site by electronic mail or otherwise, including any comments, data, questions, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non- proprietary. Thus, you give up any claim that any use of such material violates any of your rights including moral rights, privacy rights, proprietary or other property rights, publicity rights, rights to credit for material or ideas, or any other right, including the right to approve the way Angel Biz, LLC. uses such material.

      Any material submitted to this Site may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted, or used by Angel Biz, LLC. anywhere in the world, in any medium, forever. Furthermore, Angel Biz, LLC. is free to use, without any compensation to you, any concepts, ideas, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including but not limited to developing manufacturing, and marketing products using such information. However, you agree and understand that Angel Biz, LLC. is not obligated to use any such ideas or materials, and you have no rights to compel such use.

      Transmitted Material

      Internet transmissions are never completely private or secure. You understand that any message or information you send to this Site may be read or intercepted by others unless there is a special notice that a particular message (for example, credit card information) is encrypted (sent in code). Sending a message to Angel Biz, LLC. does not cause Angel Biz, LLC. to have any special responsibility to you.

      Links

      This website may contain links to other Internet sites on the World Wide Web. "usa-angel.com" provides such links for your convenience only and is not responsible for the content of any website linked to or from this Site. Links from this Site to any other website do not mean that Angel Biz, LLC. approves of, endorses, or recommends that website. Angel Biz, LLC. disclaims all warranties, express or implied, as to the accuracy, legality, reliability, or validity of any content on any other website.

      Contests

      This Site may contain contests that offer prizes or that require you to send in material or information about yourself. Each contest has its own rules, which you must read and agree to before you may enter.

      Rules for Kids (Under Age 18)

      If you are under 18, you should ask your parents or a guardian before you:

      • E-mail the Site, or ask us to e-mail anything to you
      • Send in any information
      • Enter any contest or game that requires information about you or offers a prize
      • Join any club or group
      • Post any information on any bulletin board or enter any chatroom or
      • Buy anything online

      Availability of Products and Services

      The products and services displayed on the Site may not be available for purchase in your particular country or locality. The reference to such products and services on the Site does not imply or warrant that these products or services will be available at any time in your particular location. You should check with your local Angel Biz, LLC. authorized representative for the availability of specific products and services in your area.

      Angel Biz, LLC's Right to Change These Terms and Conditions of Use or Content on the Site

      Angel Biz, LLC. may add to, change, or remove any part of these Terms and Conditions of Use at any time, without notice. Any changes to these Terms and Conditions of Use or any terms posted on this Site apply as soon as they are posted. By continuing to use this Site after any changes are posted, you are indicating your acceptance of those changes. Angel Biz, LLC. may add, change, discontinue, remove, or suspend any other Content posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.

      Indemnification

      You agree to indemnify, defend, and hold Angel Biz, LLC. and all of its agents, directors, employees, information providers, licensors and licensees, officers, and parent (collectively, "Indemnified Parties"), harmless from and against any and all liability and costs (including, without limitation, attorneys' fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions of Use or the foregoing representations, warranties, and covenants. You will cooperate as fully as reasonably required in Angel Biz, LLC's defense of any claim. Angel Biz, LLC. reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not, in any event, settle any matter without the written consent of Angel Biz, LLC.

      Disclaimer of Warranties and Damages; Limitation of Liability

      YOUR USE OF THIS SITE IS AT YOUR OWN RISK. THIS SITE (INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THIS SITE) IS PROVIDED "AS IS." TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THIS SITE, SONY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE; (2) THAT THE SERVER THAT MAKES THIS SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM, OR OTHERWISE USE THE SITE.

      UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO Angel Biz, LLC'S NEGLIGENCE, SHALL Angel Biz, LLC. BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE, OR (C) ERRORS OR OMISSIONS IN THE CONTENTS AND FUNCTIONS OF THIS SITE, EVEN IF SONY OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL Angel Biz, LLC'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED $100.00. General Provisions

      These Terms and Conditions of Use and any additional terms posted on this Site together constitute the entire agreement between Angel Biz, LLC. and you with respect to your use of this Site. Any cause of action you may have with respect to your use of this Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these Terms and Conditions of Use, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of this agreement, and the remainder of these Terms and Conditions of Use shall continue in full force and effect. These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without reference to its conflicts of law rules.

    • Privacy Notice

      This website ("usa-angel.com") is owned by Angel Biz, LLC a Florida Limited Liability Company (“Angel Biz, LLC” or “we” or “our” or “us”). “usa-angel.com”® is an online retail store Website, and can be contacted by U.S. mail at 3700 Commerce Blv., Suite- 109, Kissimmee, FL 34741; or by email at privacy@usa-angel.com

      We understand the value of your privacy and we are committed to protecting your privacy and providing security so you can use our service with comfort and confidence.

      Please read this Privacy Policy to understand the kinds of data we collect, and how we will treat the Personal Information (defined below) you give us. Since our Privacy Policy may change over time as we modify or expand our service, we suggest that you check this web page from time to time to keep yourself informed on how we treat your information. Your use of this website means you agree with the terms of our Privacy Policy.

      Information Collection

      We collect Personal Information about our customers and cumulative data on the use of our website. “usa-angel.com” is the sole owner of the personally identifiable information and cumulative data collected on our website. “Personal Information” refers to information that tells us specifically who you are, such as your name, phone number, email address, postal address, and other personal information collected by us. Cumulative data includes your history, activity, and other website usage statistics. You can choose not to use a part of our website or to participate in certain contests or promotions we run if you do not want your Personal Information to be used by us.

      We will not sell or rent your Personal Information or the cumulative data to anyone. We will notify you when we collect your Personal Information if your data will be shared with a Third Party, and for the most part you will often be given the option of not permitting the transfer. “Third Party or Parties” are people or companies not affiliated with “usa-angel.com”. 

      Uses of Information

      The primary reason we collect information is to provide you with a personalized experience on our website. We collect Personal Information for a variety of reasons, including: credit card processing, editorial and feedback, marketing and promotions, statistical analysis of our visitors’ behavior, product development, content improvement, and to customize the content and layout of our website for our users. For the most part, the amount of Personal Information you choose to disclose to us is completely up to you, except as described in this Privacy Policy. However, if you choose not to provide your Personal Information, you may not be able to purchase or take full advantage of some of our services.

      Not all of the information we collect on our website can be directly tied to our customers. Some of the cumulative data or Anonymous Information we gather is used to determine things like how often an advertisement is viewed, which website features are used, and with what frequency. “Anonymous Information” means the information cannot be associated with a specific customer. For instance, we may know 10,000 people visited this Privacy Policy today, but we do not necessarily know their names, where they live, or their date of birth. Our website is not designed to associate Anonymous Information with any specific guest by name.

      We respect the privacy concerns of parents and guardians regarding children and their possible visits to and use of this website. “usa-angel.com” do not allow children under the age of eighteen (18) years to register or use this Website.

      We will send registered users strictly service-related announcements on rare occasions when it is necessary for us to do so. For example, if our website is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

      Registration

      Anyone may browse the listings on our website without registering, but in order to place a listing on our website or take advantage of other website features you must first provide us with information on our registration form. During registration, you are required to give us contact information such as your name, age, email address, credit card information. You may also have to create a password. We use this Personal Information to contact you about the services on our website, and to facilitate the transfer of information between you and Third Parties. Information is also collected when you report a problem on our website. Whenever you contact shopme.com, we may keep a record of that correspondence. Wherever we collect Personal Information on our website, we will make reasonable efforts to include a link to this Privacy Policy.

      Sometimes you may have the option to provide optional demographic information such as income level and gender to us. We encourage you to submit this information so we can provide you a more personalized experience on our website.

      Orders

      If you place a listing with us, we request certain Personal Information from you to be entered into our form. You must provide the contact information (such as name and email address) and financial information (such as credit card number, expiration date) we request when placing a listing to aid us in the processing of your order.

      We use this information for billing purposes and to place your listing on our website. If we have trouble processing an order, we will use this information to contact you.

      Correct or Update

      You may change or update your Personal Information for a particular advertisement by using the “Edit” or “Disable” functionality of the website and by following instructions to update your Personal Information.

      Social Security

      NEITHER NUMBER WE DO NOT COLLECT NOR USE YOUR SOCIAL SECURITY NUMBER FOR ANY PURPOSE WHATSOEVER.

      Promotional Communications

      We might occasionally send you information on products, services, special deals, and promotions, or a newsletter. Some of our promotions may ask for your email address in order to send updates on special promotions, prize drawings, etc. Your participation is completely voluntary. When you participate in these types of promotions, you will automatically receive future promotion-related email, unless you choose the no-email or opt-out option our promotions offer. These promotion-related email messages may include our targeted advertisements.

      Out of respect for your privacy, we present the option not to receive these types of promotional communications. Please see the Choice and Opt-out section below for instructions on opting out of receiving these types of communications from us.

      Surveys or Contests

      From time to time we may provide you the opportunity to participate in contests or surveys. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The information we request might include your contact and demographic information.

      We use this information to get direct customer feedback and input on how we can make changes and improvements to the website, monitor website traffic, personalize the website, and to notify contest winners and award prizes.

      Tell-A-Friend

      If you choose to use our referral program to tell a friend about our service or a listing on our website, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

      Your friend may contact usa-angel.com at privacy@usa-angel.com to request that we remove this information from our database.

      Customer Service

      Based upon the information you provide to us on registration, we will send you a welcoming email to verify your user name and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

      Profile

      We store the Personal Information we collect to create a profile of your preferences. We tie your Personal Information and your purchasing history to information in the profile, in order to provide tailored promotions and marketing offers and to improve the content of the website for you. We do not share your profile with other Third Parties.

      Supplementation of Information

      We do not supplement your Personal Information or profile with information obtained from Third Party sources. We do not purchase marketing data from Third Parties and add it to your Personal Information in our user database to target our advertising or to provide offers we think might interest you.

      Disclosure of Personal Information

      We disclose your personal data to Third Parties only as required to process credit card transactions, to prevent credit card fraud, to contractors who may perform maintenance on our website or database, and as described in this Privacy Policy. We will not disclose the information we collect to companies who perform any other services for us.

      We reserve the right to disclose your Personal Information as required by law and when we believe disclosure is necessary to protect our rights or to comply with a judicial proceeding, court order, or legal process served on our website. For example, information may be provided to legal authorities in response to a subpoena. We may disclose your information in special circumstances when we believe it is necessary to identify, contact, or bring legal action against someone who may be in violation of our website’s Terms of Use, or may be intentionally or unintentionally causing injury to or interference with our or other website users’ rights or property, or harming anyone else who could be harmed by such activities. We may disclose your information when we believe in good faith the law requires it, and for administrative and other purposes we consider necessary to maintain, service, and improve our products and services.

      “usa-angel.com” tries to minimize the disclosure of your Personal Information. However, the natures of the disclosures we may have to make are such that sometimes you may not opt-out of our disclosing this information. For example, you cannot opt-out of our providing information in response to a subpoena since the law requires our compliance.


      Choice and Opt-out

      We provide you the opportunity to opt-out of having your Personal Information used for certain purposes. You can choose to opt-out either when we first ask you for this information, or at any later time. For example, if you purchase a product from us, you can indicate on the order form your wish not to receive marketing material from us. If at a later time you decide to opt-out of receiving our newsletters and other promotional material, you can tell us by following the instructions included in each newsletter or promotion, or by emailing us at privacy@usa-angel.com . We also offer an opportunity to opt-out of our website at “usa-angel.com”, or you may contact Angel Biz, LLC. by mail at 3700 Commerce Blvd., Suite-109, Kissimmee, FL 34741

      Log Files

      During your use of our website, we gather cumulative data on your activities such as Internet protocol (IP) addresses, browser type, Internet service provider, referring or exit pages, operating system, date and time stamp, and click stream data automatically and store it in log files. We use this information, some of which does not identify individual customers, to analyze trends, to administer the website, to track users’ movements around the website, and to gather demographic information about our users. When possible, we link this cumulative data to our customers’ Personal Information. For example, IP addresses are tied to a customer’s Personally Identifiable Information to track movements on the website for security audit purposes.

      Cookies

      A cookie is a small text piece of data sent to your web browser from a web server and stored on your hard drive for record-keeping purposes by some websites. We use cookies to help us keep track of your preferences and to provide you with better website functionality. No Personal Information is collected using these cookies, and the cookies are discarded at the end of your session by your browser. We also use cookies to track website trends and improve areas of our service our visitors find valuable.

      Third Party Advertisers

      The ads and listing information appearing on this website are delivered to you by our Third Party advertising partners. We may share anonymous website usage information with our reputable Third Party advertisers for the purpose of targeting their advertisements on our website. These advertisements may place cookies on your computer which are used by Third Parties. We do not have access to this information.

      For more information about our Third Party advertisers, or to learn more about the choices available to you regarding their use anonymous information, please contact us at privacy@usa-angel.com

      Links to Other Sites

      This website contains links to other sites that are not owned or controlled by Angel Biz, LLC. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our website, and be sure to read the privacy statements of each and every website that collects your Personal Information.

      Access to Personally Identifiable Information

      You may correct, update, delete, or deactivate your Personal Information by making changes on our member information page; by emailing our customer support department at privacy@usa-angel.com or by contacting Angel Biz, LLC by postal U.S. mail at the contact information listed below.

      Angel Biz, LLC
      Attn: Privacy Issues
      3700 Commerce Blvd., Suite-109
      Kissimmee, FL 34741

      Security

      The security of your Personal Information is important to us. When you enter sensitive information on our registration or order forms, that information is encrypted before being transferred to us. We use our own software to verify your identity and IP address for security purposes.

      We follow generally accepted industry standards to protect the information you submit to us during transmission, and once we receive the information. Your Personal Information is inaccessible directly from the Internet, and is stored in our database protected by a firewall. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use reasonable means to protect your Personal Information, we cannot guarantee its absolute security.

      Occasionally we hire consultants that may need access to our member database to perform their services for us. We take great care to require that these business partners agree by contract not to use any Personal Information that they may receive or have access to by working for us.

      If you have any questions about security on our website, you can send an email to usa-angel.com at privacy@usa-angel.com

      Business Transitions

      In the event shopme.com goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a prominent notice on our website for thirty (30) days of any such change in ownership or control of your Personal Information.

      Changes in Privacy Statement

      If we decide to change our Privacy Policy, we will post those changes to this website and other places we deem appropriate. We want you to be aware of what information we collect, how we use it and the circumstances when we may disclose your information.

      We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Policy, we will notify you with a notice here or by email.

      Contact Us

      If you have any questions or suggestions regarding our Privacy Policy, please contact with Angel Biz, LLC via telephone, facsimile, email, U.S. mail, or by visiting our website at usa-angel.com

    • Newsletter

      You can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service.

      • how do i get newsletter?

        fill up email in newsleter subscribe form you will get nesletter
      • How often will I receive the newsletter?

        Our subscribers receive a newsletter depend on containing the latest hot topics and news. In addition, our subscribers receive a newsletter supplement on a special topic regarding the latest fashion or new product. We will be sure to keep you up to date with any special promotions too!

      • How do I unsubscribe from the newsletter?

        You can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service.

        Important: Please do not mark these emails as spam, as this may also block the delivery of other important emails from Our Store(order confirmation, etc.).

    • Product Recall

      The recall information provided here is based on manufacturers' and regulatory agencies' press releases that involve product sold through "usa-angel.com". The information includes the products involved and the steps on what you should do if you have one of the recalled items. We will post the news or blog or post or tweet on our web site or our social media page or email to the customer for any Recall product.

      Your Online Resource For Product Recalls: www.recalls.gov

      This website links visitors to the home pages of government regulatory agencies responsible for product recalls. In addition to finding details about recalled products, visitors will gain additional safety information and may sign up for email alerts on recalled products, as they become available.

      The following list of food and consumer product recalls is not all-inclusive, nor does it include all categories of food and consumer products. If you wish to know more about food or product recalls you can also visit the following regulatory agencies websites or you can directly contact the product manufacturer.

      U.S. Consumer Product Safety Commission (CPSC)

      National Highway Traffic Safety Administration (DOT) 
      U.S. Food and Drug Administration (FDA)

      U.S. Department of Agriculture (USDA)

      References and links to other sites are provided as a service. Please note that by clicking on one of these links, you will be accessing information from that agency's website and subject to the policies of that site.

      Food and Pharmaceutical Recalls

      NatureMade® Recalls Various Products Because of Possible Health Risk

      Sold at: "usa-angel.com"

      Question: I received the product recall notice. Please refund the order?

      We are sorry to inform you that the product, the manufactured, and the whole seller does not allow or accept the claim. Maybe he recalled the product was a different serial or batch than the product. In this circumstance, we are unable to refund the product. Even for the refund, we require the product back. Again we are sorry and apologize for that inconvenience. This is our pleasure to serve you. Thank you for your passion. Thank you